Last Updated: August 2026
Welcome to Minut One. These Terms & Conditions govern your use of the Minut One mobile application, website, and related services. By accessing or using our services, you agree to these Terms & Conditions.
By using Minut One, creating an account, browsing products, or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
Minut One is a quick-commerce platform that helps customers conveniently order groceries, daily essentials, household products, and other available items through our platform.
Product availability, delivery locations, prices, offers, and delivery times may vary depending on your location and availability.
You may be required to create an account to access certain features or place orders. You are responsible for providing accurate and up-to-date information and for maintaining the confidentiality of your account credentials.
You are responsible for all activities performed through your account.
All products displayed on Minut One are subject to availability. In some cases, a product may become unavailable after an order is placed.
Product images are for illustrative purposes and actual products or packaging may vary. We make reasonable efforts to ensure that product information, prices, and availability are accurate, but errors may occasionally occur.
Product prices, taxes, delivery charges, discounts, and other applicable charges will be displayed during the ordering process where applicable.
We reserve the right to change prices, offers, and charges at any time. Payment methods available to you will be displayed at checkout.
Placing an order does not guarantee acceptance until the order is confirmed and processed.
Minut One reserves the right to cancel or refuse an order in situations including, but not limited to:
Product unavailability
Incorrect pricing or product information
Payment issues
Delivery service limitations
Suspected fraudulent or unauthorized activity
If an order is cancelled after payment has been successfully completed, any eligible refund will be processed according to our applicable refund and cancellation policy.
Delivery availability depends on the serviceable area and operational conditions.
Delivery times shown on the platform are estimates and may vary due to factors such as traffic, weather, product availability, store operations, or other unforeseen circumstances.
Customers are requested to provide a correct delivery address and contact information to ensure successful delivery.
Cancellation and refund eligibility may depend on the status and nature of the order. Orders that have already been processed, packed, dispatched, or delivered may not always be eligible for cancellation or a full refund.
If you receive an incorrect, damaged, missing, or unsuitable item, please contact our customer support through the available support channels. Eligible cases will be reviewed and handled in accordance with our refund and cancellation policy.
You agree not to:
Provide false or misleading information
Use Minut One for fraudulent or unlawful activities
Attempt to interfere with the operation or security of the platform
Misuse promotional offers, discounts, or referral programs
Create unauthorized or fraudulent accounts
Offers, discounts, coupons, and promotional campaigns may be subject to separate terms and conditions.
Minut One reserves the right to modify, suspend, or withdraw any promotion at its discretion, subject to applicable law.
The Minut One name, logo, content, design, graphics, and other materials available on our platform are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use our content without prior authorization.
Our platform may use third-party services, including payment gateways, maps, communication services, and other service providers. Your use of such services may also be subject to their respective terms and policies.
To the extent permitted by applicable law, Minut One shall not be liable for indirect, incidental, or consequential losses arising from the use of or inability to use our platform or services.
Nothing in these Terms & Conditions excludes liability where such exclusion is not permitted under applicable law.
We may update these Terms & Conditions from time to time. Updated terms will be published on the Minut One website or application with the revised effective date.
Continued use of our services after changes become effective constitutes acceptance of the updated Terms & Conditions.
If you have any questions regarding these Terms & Conditions, please contact us through the contact details available on the Minut One website or mobile application.
Website: minutone.com
